Terms of service
**Effective Date:** May 2026
**Brand:** RIMEMA Jewellery | rimema.com
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## 1. Introduction
Welcome to RIMEMA ("we", "our", "us"). By visiting or purchasing from our website rimema.com, you agree to be bound by the following Terms of Service. Please read them carefully before placing an order.
If you do not agree with any part of these terms, please do not use our website or services.
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## 2. Who We Are
RIMEMA is an Indian artificial jewellery brand selling exclusively through our website rimema.com. We ship across India only.
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## 3. Eligibility
By using our website, you confirm that:
- You are at least **18 years of age**, or are using the site under supervision of a parent or guardian
- You are located within **India**
- You are providing **accurate and truthful information** when placing an order
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## 4. Products
- All products sold on rimema.com are **artificial / imitation jewellery**
- Product images are for **representation purposes only** — slight colour variations may occur due to photography lighting or screen settings
- We reserve the right to **discontinue any product** at any time without prior notice
- Prices are listed in **Indian Rupees (INR)** and are subject to change without notice
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## 5. Orders
- Placing an order on rimema.com means you are making an **offer to purchase** the product
- We reserve the right to **accept or cancel** any order at our discretion
- Once an order is confirmed, you will receive an **order confirmation** via email or WhatsApp
- Orders cannot be modified or cancelled once **payment is confirmed**
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## 6. Pricing & Payment
- All prices are in **INR (Indian Rupees)** inclusive of applicable taxes
- We accept payments via **UPI and Razorpay** (credit card, debit card, net banking, wallets)
- There is **no minimum order value**
- Payment must be completed **before the order is dispatched**
- RIMEMA uses **secure, encrypted payment gateways** — we do not store your card or bank details
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## 7. Shipping & Delivery
- We ship to all states and union territories across **India only**
- Estimated delivery time is **5–10 business days** depending on your location
- Delivery timelines are estimates and may vary due to courier delays, public holidays, or unforeseen circumstances
- Once dispatched, a **tracking link** will be shared with you
- RIMEMA is not responsible for delays caused by third-party courier partners
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## 8. Exchange & Refund
- We follow a strict **exchange-only policy**
- Exchanges are accepted within **7 days of delivery** for damaged or defective items only
- Please refer to our full **Refund & Exchange Policy** at rimema.com/pages/refund-policy for complete details
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## 9. Intellectual Property
- All content on rimema.com including logo, images, product names, descriptions, and designs are the **intellectual property of RIMEMA**
- You may not copy, reproduce, distribute, or use any content from our website without our **prior written permission**
- The RIMEMA brand name and logo are protected and may not be used for any commercial purpose
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## 10. User Conduct
By using our website, you agree NOT to:
- Provide false or misleading information
- Use our website for any unlawful or fraudulent purpose
- Attempt to hack, disrupt, or damage our website or systems
- Resell our products without prior written permission from RIMEMA
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## 11. Privacy
- We collect your name, address, phone number, and email to process your orders
- We do not sell or share your personal information with third parties for marketing purposes
- Payment information is processed securely through **Razorpay** and is never stored by us
- By placing an order, you consent to us contacting you via **WhatsApp, SMS, or email** regarding your order
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## 12. Limitation of Liability
- RIMEMA's total liability for any claim arising from a purchase shall not exceed the **order value paid by the customer**
- We are not liable for any indirect, incidental, or consequential damages arising from the use of our products or website
- We are not responsible for **allergic reactions** to jewellery materials — please check product descriptions carefully before purchasing
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## 13. Governing Law
These Terms of Service are governed by the laws of **India**. Any disputes shall be subject to the exclusive jurisdiction of courts in **[rourkela], India**.
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## 14. Changes to Terms
RIMEMA reserves the right to update or modify these Terms of Service at any time. The updated version will be posted on this page with a revised effective date. Continued use of our website after changes means you accept the new terms.
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## 15. Contact Us
For any questions or concerns regarding these terms, please reach us at:
- 🌐 Website: rimema.com
- 💬 WhatsApp: [8859882882]
- 📩 Instagram: @rimema.official
- 📧 Email: support; rimemastore@gmail.com
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*Last updated: May 2026*
*© 2026 RIMEMA. All Rights Reserved.*